Happy About Customer Service? - Ken Welsh

Happy About Customer Service?

By Ken Welsh

  • Release Date - Published: 2008-09-04
  • Book Genre: Business & Personal Finance
  • Author: Ken Welsh
Our rating: 5/5 stars

Score: (From 0 Ratings)

Happy About Customer Service? Ken Welsh read online review & book description:

We live in an affluent world. A world with a multitude of choices and innumerable companies selling virtually every imaginable commodity. Where once price was the sole determinant for purchase, modern man now values our recognition as an individual. We take enormous pleasure in being treated well and are prepared to pay for it. Quality Customer Service is now a key determinant for the buyer – most other aspects being equal.
'Happy About Customer Service?' sets the framework for anyone anywhere to develop a level of Customer Service Excellence which will differentiate them from anyone else that could previously be seen as “competition”. Through the basic steps outlined in 'Happy About Customer Service?' a company, small business, manager or an individual can create a reputation for excelling at helping people feel special. This is what makes our Customers Happy About Customer Service, both encouraging Customer loyalty and attracting new Customers.

What you will get out of Happy About Customer Service?:
A practical step by step approach to achieving Customer Service Excellence An understanding of the power of Word of mouth – both positive and negative The skill set to establish a Customer Service Culture beyond your wildest expectations, and more importantly beyond your Customer’s expectations An insight into the 3 Prompts – 3 questions that will change the way that you deal with everyone in your life (Customers, family, friends, employees….) Simple approach to helping Customers evolve from strangers to your most loyal Customers

@2019 – Go Read a Book. All Right Reserved. goreadabook.org is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for website owners, to earn advertising fees by linking and advertising to amazon.com and any other website that may be affiliated with Amazon Service LLC Associates Program; As an Amazon Associate I earn from qualifying purchases.

Happy About Customer Service? book review Happy About Customer Service? ePUB; Ken Welsh; Business & Personal Finance books.

Post a review about this book