On October 5, 2004, at 6 o'clock in the morning, a small caravan made its way from the Addison campus of DeVry University to the Illinois Institute of Technology (IIT) campus at 31st and Federal in Chicago. We were heading for the fall meeting of the Illinois Board of Higher Education, the agency that regulates higher education in the state. A senior project team called Sky Consultants planned to give a five minute version of their final senior project to the board, representing "best practices" in proprietary schools. The team included two men and two women, with a particularly appealing project: organizing and running an online auction for the March of Dimes. The meeting was in IIT's ballroom, set up in a large square for the board and its committees and rows of chairs for the public. A microphone and a huge screen for the inevitable PowerPoint loomed on one side of the square. The students started to panic: this meeting was much larger and more formal than they had pictured. By 8:00, at least 200 people, mostly middle-aged men in suits, were milling around in the ballroom. The first presenter in the "best practices" segment was a vice president from one of the state universities with a very interesting project on environmental conservation. But he talked too fast, and his PowerPoint slides were cluttered and unreadable. Realizing that they could give a more professional presentation than the administrator, the team started to feel better.